Nicole knew exactly how to handle to my situation, doing so rapidly; conformed to my wishes, no drama. Amazing advocate: excellent skills explaining complex legalese in everyday terms. Great sense of humor: explains difficult topics; diffuses stressful situations. Guide & confidant. Earned my trust & maintained it throughout. Quality of service was outstanding! Value is phenomenal Follows up on questions & requirements, often same day, with quality details in clear & concise communications
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